Google announces AI for one-on-one tutoring and counseling

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Amid advancements in machine learning, electronics technology companies have integrated artificial intelligence into platforms to provide homework feedback to students and instructors with content management services, among others. applications. Seeing growing interest in the potential uses of AI in schools, Google announced a new interactive AI tutor platform that can give students personalized feedback, homework, and advice.

On the Google Cloud blog this week, the company’s education manager, Steven Butschi, described the product as an extension of Student Success Services, Google’s software suite released last year that includes virtual assistants. , analytics, enrollment algorithms and other applications for higher education. He said the new AI tutor platform collects educator-created “skill charts” and then uses AI to generate learning activities, such as short-answer or multiple-choice questions. , which students can access on an app. The platform also includes apps that can chat with students, provide coaching for reading and writing comprehension, and advise them on academic lesson plans based on their prior knowledge, career goals and of their interests.

In an interview with Government technology, Butschi said the platform is effective in providing on-demand tutoring that is often inaccessible to students otherwise, due to cost or time constraints, saving universities a considerable amount of time.


“We know that with humans, a professor, and several students, this is unlikely to happen – to get that interactive, personalized response at any time of the day or night, and on this scale,” he said. -he declares. “This allows students to practice more skills outside of the classroom, sharpen their learning a bit, and get more personalized information about where they can adapt or learn new skills. “

The development of the AI ​​tutor has involved partnerships with schools such as Walden University in Minnesota, where educators have used it to create their own interactive AI tutor nicknamed “Julian.” Walden’s transformation director, Steven Tom, called Google’s AI tutor a “breakthrough” that makes tutoring exercises engaging and accessible.

“As we continue to develop this tool, it will allow us to provide personalized education at scale to meet the needs and busy lives of adult learners,” Tom said in a public statement.

Another institution to test the new platform was Southern New Hampshire University (SNHU), which used it to give students personalized course recommendations based on their abilities and skills.

Travis Willard, product manager of SNHU, said the school’s development partnership with Google produces a system of software tools that support “learner-centered” – tailoring study materials and accreditation programs a student to his individual needs and skills. This contrasts with a unique approach to teaching that some educators find outdated and ineffective.

“We are building this ecosystem for a personalized and flexible learning experience that is not tied to sitting time and focuses on stackable micro-accreditations creating options for our learners that are in addition to the degrees offered today. by the university. This allows them to acquire the skills they need for the jobs they want today and to continue pursuing education that will open up even more career options for them in the future, ”Willard said in a commentary. e-mail to Government technology. “We are extending the Google Platform to create an AI engine that helps students earn college credit for their accomplishments outside of the classroom. It is a difficult problem to solve and many have tried. Innovation means that we will learn more from all potential mistakes than from successes.

Butschi said that Google’s AI platform stands out for its ability to easily integrate into existing technology infrastructure and be more customizable than many other AI offerings in the constantly evolving electronics technology market. growth.

“Some of these other AI tools are considered SaaS-based products,” he said. “Just plug it in and off you go.” “

Despite issues of fairness and efficiency with AI’s potential to reproduce human biases, Butschi said the partner institutions that pilot the tool can identify and resolve issues quickly through trial and error. He said it could take months to ensure thorough AI development for more complex use cases.

He said how Google rolls out the AI ​​platform with new customers and what functions it will have will depend on what the customer expects from it, as well as how much time they devote to developing the business. ‘AI and its datasets to ensure efficiency.

“It really depends on the depth and breadth of what they want the AI ​​to do, both in terms of how much content they want with the tutor, as well as the types of interactions that they want with it, ”he said, noting that it’s customizable for K-12 and higher education applications. “The institutions say, ‘We have taken a step in the right direction and we want to keep adding to that. “

According to the Google Cloud blog, the company is working with electronics technology developer LearningMate to integrate Google’s AI into LearningMate’s Frost content management system, with the goal of preparing the system for further development and expanding. its use at other institutions.

“We are witnessing a profound change in education, with new technologies opening up educational opportunities for more people and communities. AI-based learning solutions will play a key role in this digital transformation, helping education technology institutions, educators and companies empower students to learn and achieve more, ”said Nachiket Paratkar, co-founder of LerningMate, said in a public statement.

Butschi said students have expected technology that supports flexible individualized learning with their schedules, and AI will play a major role in that – and in the ongoing digitization efforts of schools in general.

“We are seeing, from the pandemic, that there has been a lot more interest and appetite to try new things around the technology and then see what works and what does not and iterate from. away, “he said.


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