The Queue Management Systems market is expected to grow at
New York, United States, July 7, 2021 (GLOBE NEWSWIRE) – Market Snapshot:
According to a comprehensive research report from Market Research Future (MRFR), “Global Queue Management Systems Market information by vertical, by component and by region – forecast until 2025”The market is expected to reach $ 650 million by 2025, registering a CAGR of 6.1%
Market Scope of Queue Management System:
With the disruptions from COVID 19 likely to continue for a few years, the market is expected to generate significant traction around the world in the years to come.
The Major Key Players in the Covered Queue Management Systems Market are:
- Wavetec (UAE)
- AURIONPRO (India)
- Xtreme Media Pvt. Ltd. (India)
- VirtuaQ (United States)
- Qmatic (Sweden)
- QLess Inc. (United States)
- Qudini (United Kingdom)
- Databyte (Australia)
- Tensator (United Kingdom)
- KareXpert Technologies Pvt Ltd. (India)
- SEDCO (UAE)
- CampusQ (Australia)
- XIPHIAS Software Technologies (India)
- Advantech Co. Ltd. (Taiwan)
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Market Drivers of Queue Management Systems
COVID-19 Security Protocols Promote Contactless Intelligent Queue Management System
The market for queue management systems is growing at a rapid pace. Queue management solutions improve the customer experience at key touchpoints by improving operational efficiency, organizing and engaging the crowd, and measuring wait times and statistics of disconnected service areas.
Queues and excessive queues are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions. Queue management systems are also crucial for busy transport infrastructure like airports to manage queues at various touch points, such as entrance, check-in, security and check-in. immigration are essential to improving the passenger experience and safety.
The safety of passengers is the main concern in these times of pandemic. Therefore, the adoption of security measures becomes imperative so that our passengers feel safe when passing through the airport. Smart Queue Management technology takes the airport safety and security experience to the next level and builds passenger confidence while ensuring seamless operations.
Due to recent coronavirus crises and following lockdown and social distancing warrants, there is a growing need for queue management solutions in industry verticals. The pandemic has prompted some creative solutions to overcome long-standing obstacles, including waiting lists and queues. These systems facilitate the cost-effective and efficient management of long queues, high footfall and occupancy limits using people counting and crowd management technology.
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Market segmentation covered by research:
The market is segmented into components, verticals and regions. The components segment is sub-segmented into solutions and services. Of these, the solutions segment represents the largest market share. The sub-segment service includes related services and professional services such as support and maintenance services and training services.
The vertical segment is sub-segmented into healthcare, BFSI, government, retail, telecommunications, education, hospitality and others. Of these, the retail and consumer goods segment has the highest CAGR. The regional segment is sub-segmented into North America, Europe, Asia-Pacific, Middle East and Africa, and others.
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North America dominates the global market for queue management systems. The increasing adoption of queue management solutions and services in the healthcare and retail industries is driving the growth of the market. In addition, the rise of various activities in BFSI, government offices, telecommunications and educational institutes creates vast market demand.
Factors such as the early adoption of technologies such as cloud computing, machine learning, and artificial intelligence to improve operational efficiency are accelerating the region’s Queue Management Systems market share. The increase in the number of technology providers offering ERP solutions for universities, public and private schools and management schools is positively impacting the growth of the market. Additionally, the presence of key technology providers in the region, such as VirtuaQ and QLess, Inc., confirms the size of the market.
Impact of COVID-19 on the Global Queue Management System Market
The COVID 19 pandemic has had a positive impact on the queue management systems industry. The lockdown, physical distancing warrants and security protocols imposed to control the spread of the pandemic have forced many retail and food service outlets to adopt queue management systems to reopen and operate smoothly. security. As a result, this has increased the adoption of queue management solutions to manage operational efficiency.
In accordance with government regulations and helping businesses manage their customers and operate safely, banks, restaurants, and other retail outlets are required to follow regulations to stay compliant with their Stage 3 reopening plan. respective area and government capacity guidelines. As a result, the Queue Management System market is expected to grow rapidly thereafter.
Queue management solutions are rapidly being implemented in educational institutions and banking industries around the world to better manage their operations while improving collaboration and productivity. With technological advancements, cloud-based solutions provide better accessibility to portal functionality. Moreover, increasing investments of various companies across the world is accelerating the growth of the market.
The penetration of smart mobile devices, such as smartphones, laptops and tablets, and the improvement of networking technologies such as WiFi and broadband are creating substantial market demand. Investments in advanced queue management system infrastructure to gain greater control over the entire operational range increase the size of the market. On the other hand, lack of expertise and limited customization options are major challenges that are expected to hamper the growth of the market.
With the administration of the COVID-19 vaccine taking place around the world, there has been an increase in the number of scheduled appointments and queues at defined health centers and vaccination locations. Nonetheless, the growing demand for online queue management solutions would support the growth of the market throughout the review period.
The Queue Management Systems market is experiencing significant product launches and the implementation of several strategic approaches, such as mergers and acquisitions, expansion, collaboration, and product launches. Market players make strategic investments in research and development activities and promote their expansion plans.
For example, recently on June 28, 2021, EZ Lineup, a leading provider of queue management solutions, announced a partnership with the Ontario Restaurant Hotel & Motel Association (ORHMA) to provide a creative solution to the hospitality industry as it moves into phase 2 reopening. plan.
EZ Lineup would provide ORHMA members with solutions to manage queues and retain contact tracing information, allowing them to reopen and operate safely. The partnership would allow EZ Lineup and ORHMA to work together to safely reopen after COVID 19 lockdowns.
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