Used Jaguar I-Pace (Mk1, 2018-date) review
In a market dominated by German brands, Jaguar struggled to compete for many years. But not all of its cars have been overshadowed by rivals, and the I-Pace is one of them, not least because it’s a car that for most of its existence has had few competitors. When it arrived the I-Pace won European Car of the Year, as well as British Car of the Year, Scottish Car of the Year and numerous media gongs including our own car of the year in 2018, when she was also crowned. Best Electric Vehicle by our sister title, DrivingElectric. Since then, our enthusiasm for the I-Pace hasn’t waned, as it’s still one of the most usable electric cars you can buy, as well as being fun to drive.
Jaguar is celebrating its centenary this year, and for decades it’s been held back by traditional styling cues that made its cars look old-fashioned, even if they weren’t.
But in 2008 Jaguar broke free from its shackles and launched the XF, a car unlike anything the company had ever built before. Over the coming years we’d see a succession of models that abandoned Jaguar’s ’60s styling themes, with the company‘s first SUV, the F-Pace, arriving in 2016.
Car group testing
When the I-Pace EV launched in 2017, the transformation was complete; Jaguar had an electric SUV before any of its rivals could offer one – and a deeply impressive SUV.
The I-Pace was unveiled as a concept in November 2016 at the Los Angeles Auto Show and the production car appeared in Jaguar showrooms from March 2018.
There was only the EV400 model available, priced at £63,495 with a 395hp (400hp) electric motor powered by a 90kWh battery. In December 2019, Jaguar announced a series of software changes that would change several systems, including regenerative braking and battery thermal management. The result was a claimed range (WLTP) of up to 292 miles; in reality, you can expect to travel 220-240 miles in the summer and 180-200 in the winter.
A facelifted I-Pace arrived in July 2020, with additional driver assistance systems, a much improved infotainment setup, faster home charging (up to 11kW) and software updates in live improved.
Which should I choose?
Automakers are generally very good at bamboozling their customers with a huge range of models, so there are plenty of powertrains, trim levels and options to choose from. Not here though, as the I-Pace was only ever offered in EV400 form, as a five-door SUV, although the options list is long.
However, all I-Paces are well equipped, even the entry-level S-edition with LED headlights, 18-inch alloy wheels, automatic headlights and wipers, dual-zone climate control, power-eight front seats directions, leather trim, front and rear parking sensors as well as 360 degree cameras. The SE has 20-inch wheels, upgraded leather trim, a power tailgate and a surround sound system, while the top-spec HSE has matrix LED headlights, a head-up display and 18-position seat adjustment. directions.
Alternatives to the Jaguar I-Pace
When the I-Pace arrived it pretty much had the segment all to itself, but rivals have appeared in ever greater numbers ever since. First to come was the Tesla Model X, which has the huge advantage of its own charging network and a very spacious cabin, but build quality can be an issue.
Despite its provocative looks, the BMW iX is deeply impressive but very new, so still expensive as a used car. The Audi e-tron is also expensive to buy, but a bit more abundant, and you’ll love its high-tech interior, fast charging and superb refinement.
The Mercedes EQC can claim all those traits too, but if you don’t want to buy German, take a look at the Kia EV6 – it’s a very good car and worth investigating.
What to look for
The I-Pace came with a three-year/unlimited-mile warranty, but its battery came with an eight-year warranty.
Being electric, the I-Pace is capable of towing only 750 kg. Even if you tow that much, it will greatly affect the range.
Owners of pre-facelift I-Paces have complained of a series of infotainment issues, but software updates seem to have fixed things.
Heater unit failure is a common problem with some being replaced under warranty using an upgraded part. Subsequent failures may still occur.
Jaguar may have only recalled the I-Pace twice, but we’ve heard of a few technical and electrical issues, and some bodywork imperfections have been reported. The advice is to carefully check any used I-Pace.
Despite the I-Pace’s electric powertrain, the dashboard is conventional but modern, so it’s easy to live with. There’s also plenty of premium materials throughout the cabin, as you’d expect. Everyone has a decent amount of head and leg room and there is also a reasonable amount of storage space provided.
Boot space is quite good at 505 litres, and that increases to 1,163 with the rear seats folded down, creating an almost flat load floor. Although software updates improved the I-Pace’s InControl infotainment system before the facelift, the post-facelift car’s Pivi Pro system is better and worth having.
The Jaguar I-Pace should be serviced every two years or 21,000 miles, whichever comes first. The first two serves, along with the fourth, are priced eminently reasonable at £193.17, but the third serve is £530.73 heavier, while the fifth serve is priced even higher at £768.50 £.
With no engine fitted, there’s no belt to replace, but the coolant has to be changed every 10 years and that weighs in at £294, twice or three times the usual cost to do the same job on a car at conventional propulsion.
Brake fluid should be replaced every two years. It is usually covered by the service program, but costs £44 if done on its own.
Despite some reported reliability issues with the I-Pace, Jaguar has only recalled its electric car twice. The first time was in May 2019, as 3,099 cars built between August 2017 and April 2019 left the factory with faulty brake system software that did not comply with regulations. The solution was to simply perform a software update.
The next recall was issued in February 2020, this time because barely half a dozen cars were built with faulty seat frames. All affected cars were manufactured between April and July 2019 (along with some Jaguar E-Paces). Some of the driver’s seat fixings were missing or loosely tightened, and to make matters right Jaguar simply replaced the entire seat if a problem was discovered by dealers.
Driver Power Owner Satisfaction
Surprisingly, the I-Pace never appeared in any of our Driver Power new or used car surveys, although that’s almost certainly because not enough owners submitted their views, rather only because of any dissatisfaction. Owner forums are full of positive feedback and a 12th place finish in our 2022 Marque survey (out of 29 entries) puts Jaguar ahead of all its German rivals.
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